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FAQ

What are your masks made of?

100% premium-grade vegetable-tanned leather

How does the mask stay on your face?

The mask comes with two free pieces of double stick wig tape.  
You can also use fashion tape or spirit gum.  Alternatively, you can request side holes in ANY mask, which we are happy to punch for FREE.  Please note that string/strap is not included, but we recommend 1/4" elastic like this one.  

How to use the tape (see image below):

original.jpg

  1. Using scissors, cut the tape into small 1 cm strips (about 4-6)
  2. Peel off one side of the strips and adhere to key areas of the mask (avoiding eyebrow area)
  3. Peel off backside of the strips 
  4. Press mask to your face, starting at the bridge of your nose 

When ready to remove, peel off carefully or use alcohol or citrus-based dissolvent

I love the tape supplied with the mask.  Where can I get more?

The wig tape can be found at most wig shops and beauty supply stores.  You can also find it online.  The brand we use is Walker 3M Clear #1522, good for sensitive skin types while holding for up to 24 hours.

I don't see the mask I want.  Do you take commissions?

Absolutely!  The process is simple.  Just send us an e-mail with your request and include pictures.  We will get back to you within 24 hours with a quote and timeline.  In most cases, we can turn around a special order in less than a week.  

I want to order one of your masks for a child.  Do you do custom orders?
Yes, we do!  Just send us an e-mail with the request and the following measurements* (in inches or centimeters):

  • temple to temple
  • eye inner corner to eye inner corner 
  • eye inner corner to eye outer corner (same eye)

*tailor's tape measure recommended

What are your shipping options?
Shipping via first-class in the USA is FREE.  We also offer Priority and Express options for both domestic and international destinations via USPS and FedEx.  Please select your preferred shipping method at checkout. More about shipping here.    

What is your return policy?
Your satisfaction is guaranteed.  If you are not satisfied with the mask for any reason, simply return the unworn mask within 14 days for a full refund (less postage).  More about our return policy here.   

Do you offer bulk orders and discount pricing?

Yes, we do!  Please send us an e-mail with the request, and we'll provide a quote within 24 hours.  

Do you exhibit at Comic Conventions?

We sure do!  Check out our exhibit schedule here.