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Shipping & Returns

Shipping

We can ship to virtually any address in the world. Handling time is between 1-3 business days for all products in store.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Shipping in the USA via USPS first class is FREE. If you would like a faster shipping method via USPS or FedEx, please be sure to select and pay for that option. 

Mad Masks is not responsible for package damage or loss by mail carrier, or package theft.

 

Returns Policy
Your satisfaction is guaranteed. If you are not satisfied with your purchase for any reason, simply return the unworn mask(s) within 14 days for a full refund (less postage).


Please note that there are no returns on special orders or commissions.

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.