We can ship to virtually any address in the world. Handling time is between 1-3 business days for all products in store.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Shipping in the USA via USPS first class is FREE. If you would like a faster shipping method via USPS or FedEx, please be sure to select and pay for that option.
Packages received via "Return to Sender" may be shipped out again at buyer's expense.
Mad Masks is not responsible for any import/custom fees charged by some countries outside of the US.
Mad Masks is not responsible for package delays, damage, loss by mail carrier, nor package theft.
Contact Mad Masks if you would like FedEx Saturday guaranteed delivery (additional fees apply)
Your satisfaction is guaranteed. If you are not satisfied with your purchase for any reason, simply return the unworn item(s) within 14 days for a full refund (less postage). If you use the tape that came with the mask, or any other adhesive, it's considered worn and may not be returned. Mad Masks reserves the right to inspect returned item(s) and refuse a refund if item(s) appear in used or poor condition.
Please note that there are no returns on tape adhesive, custom orders, commissions, clearance, Made to Order and "Ready to Paint" items.
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.