What are your masks made of?
100% premium-grade vegetable-tanned leather
How does the mask stay on your face?
The mask comes with two free pieces of double stick wig tape, with the option to purchase 10 extra pieces for $4.00.
You can also use Pros-Aide® or Spirit Gum. Alternatively, you can request side holes in ANY mask, which we are happy to punch for FREE. Please note that string/strap is not included, but we recommend 1/4" elastic like this one.
How to get the most use out of the tape (see video and image below):
- Using scissors, cut the tape into small 1 cm strips (about 4-6)
- Peel off one side of the strips and adhere to key areas of the mask (avoiding eyebrow area)
- Peel off backside of the strips
- Press mask to your face, starting at the bridge of your nose
When ready to remove, peel off carefully or use alcohol or citrus-based dissolvent
I love the tape supplied with the mask. Where can I get more?
The wig tape can be found at most wig shops and beauty supply stores. You can also find it online. The brand we use is Walker 3M Clear #1522, good for sensitive skin types while holding for up to 24 hours.
Can I wear glasses with your masks?
What is the best way to clean my mask?
We recommend using only a water damp cloth on both the inside and outside of the mask. Using alcohol or chemicals may remove the acrylic paint.
I don't see the mask I want. Do you take commissions?
Absolutely! The process is simple. Just send us an e-mail with your request and include pictures. We will get back to you within 24 hours with a quote and timeline. In most cases, we can turn around a special order in less than 2 weeks.
I want to order one of your masks for a child. Do you do custom orders?
Yes, we do! Just send us an e-mail with the request and the following measurements* (in inches or centimeters):
- temple to temple (your temples are the soft parts on either side of your head, at the edge of your eyebrows)
*tailor's tape measure recommended
Can you "white out" the eyes on your masks?
We do not obstruct the eyes for safety reasons, however, ALL of our masks are compatible with the mesh/lenses of your choice. You can add them cheaply and easily. Check out this video tutorial as one example.
What are your shipping options?
Shipping via first-class in the USA is FREE. We also offer Priority and Express options for both domestic and international destinations via USPS and FedEx. Please select your preferred shipping method at checkout. More about shipping here.
What is your return policy?
Your satisfaction is guaranteed. If you are not satisfied with the mask for any reason, simply return the unworn mask within 14 days for a full refund (less postage). More about our return policy here.
Do you offer bulk orders and discount pricing?
Yes, we do! Please send us an e-mail with the request, and we'll provide a quote within 24 hours.
Do you exhibit at Comic Conventions?
We sure do! Check out our exhibit schedule here.