Shipping
We can ship to virtually any address in the world. Handling time is listed on the product page, which is usually between 1-3 business days for most products in store.
Shipping in the USA via USPS Ground Advantage is FREE. If you would like a faster shipping method via USPS or FedEx, please be sure to select and pay for that option. Please note that the delivery times listed on the chart below are not guaranteed, except for FedEx 2-Day and Overnight.
Packages received via "Return to Sender" may be shipped out again at buyer's expense.
Mad Masks is not responsible for any import/custom fees charged by some countries outside of the US.
Mad Masks is not responsible for package delays, damage, loss by mail carrier, nor package theft.
Contact Mad Masks if you would like FedEx Saturday guaranteed delivery (additional fees apply)
Returns Policy
Your satisfaction is guaranteed. If you are not satisfied with your purchase for any reason, simply return the unworn item(s) within 14 days for a full refund (less postage). If you use the tape that came with the mask, or any other adhesive, it's considered worn and may not be returned. Mad Masks reserves the right to inspect returned item(s) and refuse a refund if item(s) appear in used or poor condition.
Please note that there are no returns on adhesive tape, custom orders, commissions, sale, clearance, Made to Order, or "Ready to Paint" items.
If you need to return an item, please contact us with your order number and details about the product(s) you would like to return. We will respond quickly with instructions for how to return items from your order.